Cookie policy
Last updated
This website uses the cookies and browser storage it needs to work: to keep you signed in, keep your basket, protect forms and protect the site against abuse. Only if you allow it, it also uses Google Analytics to measure how the site is used and Google Ads cookies to measure which of our ads lead to purchases. It does not use social media cookies. The live chat stores two small values in your browser, and only once you open it.
What a cookie is
A cookie is a small text file that a website asks your browser to store. Some cookies are needed for a site to work or to stay secure; the law does not require your consent for them. Others are used to measure visits or to target advertising. We use measurement (analytics) cookies and advertising conversion (marketing) cookies only after you accept them in our cookie banner.
Cookies and storage used on this site
| Cookie or storage | Set by | Purpose | How long |
|---|---|---|---|
PHPSESSID | This site | Your session: sign-in and basket | 24 hours |
form_key | This site | Protects forms against cross-site request forgery | 24 hours |
private_content_version, mage-cache-sessid, X-Magento-Vary, section_data_ids | This site | Show your own basket and account details on cached pages | Session to 24 hours |
sw_consent | This site | Remembers your cookie choice (analytics and marketing accepted or rejected), so the banner is not shown on every page | 180 days |
sw_social_bind | This site, only when you sign in with Google, Facebook or X | Ties the sign-in request to your browser, so that nobody else can complete it | 30 minutes |
last_visited_store | This site | Remembers the store view you used, so links and prices stay consistent | 24 hours |
mage-messages | This site | Shows confirmation and error messages after an action | Until the message is shown |
mage-cache-storage, mage-cache-storage-section-invalidation (browser local storage) | This site | Store your basket and account details in your browser between pages | Until you sign out or clear your browser data |
platform_vt_…, platform_active_… (browser local storage) | Our live chat (Arasta), only after you open the chat | A visitor token so your conversation continues from page to page, and whether the chat window is open | Until you clear your browser data |
__cf_bm, cf_clearance | Cloudflare, which delivers and protects this site | Distinguish people from bots and protect the site against attacks. They are not used to identify you or to track you across other sites. | 30 minutes / up to 1 year |
Analytics cookies (only with your consent)
| Cookie | Set by | Purpose | How long |
|---|---|---|---|
_ga | Google Analytics | Distinguishes visitors, so that we can count how many people use the site | 2 years |
_ga_M53PXYDNRL | Google Analytics | Keeps the state of your visit for our Google Analytics property | 2 years |
Before you choose, Google’s tag runs in a restricted mode that sets no cookies (see Google Analytics in our privacy policy). If you reject analytics cookies, or later withdraw your consent, Google Analytics sets no cookies and the ones it set before are deleted from your browser. How Google uses the data is described in Google’s information on how Google uses data from sites that use its services.
Marketing cookies (only with your consent)
| Cookie | Set by | Purpose | How long |
|---|---|---|---|
_gcl_au | Google Ads | Links purchases on this site to our Google ads (conversion measurement) | 90 days |
_gcl_aw | Google Ads, only if you arrived by clicking one of our Google ads | Stores the ad click identifier so that a later purchase can be attributed to that ad | 90 days |
These cookies are set only after you accept marketing cookies, and deleted if you reject them or withdraw your consent. How Google uses the data is described in our privacy policy.
Cloudflare decides when its security cookies are needed, so you may visit the site without any of them being set. Payment happens on Stripe’s own checkout page (checkout.stripe.com): Stripe sets its cookies there, under its own policy, not on our site. The live chat’s loader script is fetched from our chat server on every page, but it stores nothing until you open the chat; what the chat sends is explained in our privacy policy.
The contact form
Our enquiry form sets no cookies of its own. It does not use a third-party captcha and loads nothing from another company’s servers. What happens to the details you send is explained in our privacy policy.
Managing cookies
You can change your choice at any time with the Cookie settings link at the bottom of every page.
You can block or delete cookies in your browser settings. If you block the cookies above, you can still read the site, but you will not be able to sign in, use the basket or check out.
Changes to this policy
If the cookies this site uses change, we will update this page and the date shown on it.